True Stories of Dell Technical Support

My dad bought my daughter a laptop. The thing wouldn’t power up when we got it, so I called Dell Technical Support. Of course, I was connected with India. My call was routed to a very cordial young man named, Damandeep.

Girl, yes…DA MAN DEEP.

This tickled me so much that I couldn’t concentrate on what he was saying to me, so I had to think of him as “Steve”. “Steve” couldn’t help me power up my hoopdee laptop, so he sent me on to customer care and had me order a replacement.

Before he transferred me, he said that he would send me an email confirming our conversation and my replacement order.

I got the email this morning.

It was signed….


Love,
Deep

I giggled about this for a while. Then I decided that it was a message from the Universe reminding me to “love deep”. I got it, Universe. I’ll remember to love deep.

La Dolce Vita

This is an open letter to the Universe:

Thank you, thank you for this weekend!

Friday night dinner at mom's house.

Sleeping in on Saturday, shopping and lunch with my daughter, watching 'Breakfast at Tiffany's'...just a lazy, lazy day.

Sunday was the best of all. Having breakfast with my daughter while we discussed the finer points of lip gloss, finding two Hugh Grant movies at Target for $5.50 (seriously, they have a butt-load of movies for that price - run, Forrest, run!) and lunch with family would have been enough. But to watch the Studio 60 marathon on Bravo while it snowed outside (and of course, I had a fire going) was the cherry on my sundae!

* sigh *

(I feel like this should be a MasterCard commerical)