Showing posts with label dell. Show all posts
Showing posts with label dell. Show all posts

Monday, August 20, 2007

True Stories of Dell Technical Support

My dad bought my daughter a laptop. The thing wouldn’t power up when we got it, so I called Dell Technical Support. Of course, I was connected with India. My call was routed to a very cordial young man named, Damandeep.

Girl, yes…DA MAN DEEP.

This tickled me so much that I couldn’t concentrate on what he was saying to me, so I had to think of him as “Steve”. “Steve” couldn’t help me power up my hoopdee laptop, so he sent me on to customer care and had me order a replacement.

Before he transferred me, he said that he would send me an email confirming our conversation and my replacement order.

I got the email this morning.

It was signed….


Love,
Deep


I giggled about this for a while. Then I decided that it was a message from the Universe reminding me to “love deep”. I got it, Universe. I’ll remember to love deep.